Privacy Policy

01 Introduction

The Strong Shield ("we," "us," or "our") operates the website located at thestrongshield.com (the "Site"). We are committed to safeguarding your personal information and handling it with integrity, transparency, and care — values central to our mission of serving Christian families.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our Site, purchase our digital products, or subscribe to our communications, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use our Site or services.

02 Information We Collect

2.1 Information You Provide Directly

We may collect the following personal information when you interact with our Site or services:

• Name: Your first and/or last name, collected when you make a purchase or subscribe to our email list.
• Email Address: Collected at the time of purchase, email opt-in, or contact form submission. Used for order confirmation, product delivery, and ongoing communications.
• Communications: If you contact us directly via email or a contact form, we retain a record of that correspondence, including any personal information you choose to include.

2.2 Payment Information

We do not collect, process, or store your payment information — including credit card numbers, debit card numbers, or billing details. All payment transactions are processed securely by ClickBank, our third-party payment processor. When you complete a purchase, you are directed to ClickBank's secure checkout environment, and any payment data you provide is governed by ClickBank's own privacy policy and security standards.

2.3 Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies, web beacons, and similar tracking technologies, including:

• IP address and general geographic location (country, state, or city)
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website or URL
• Date and time of your visit
• Clickstream data and navigation patterns

This information is collected in aggregate and is primarily used for website analytics and performance optimization. It does not, on its own, identify you personally.

03 How We Use Your Information

The information we collect is used solely for legitimate purposes related to serving you and operating our business. Specifically, we use personal information for the following purposes:

3.1 Order Fulfillment

• Processing and confirming your purchase
• Delivering digital products and downloadable content you have purchased
• Sending order receipts and transactional notifications
• Responding to customer service and support inquiries

3.2 Email Communications

• Sending newsletters, devotionals, preparedness tips, and educational content you have opted to receive
• Notifying you of new products, special offers, or updates relevant to faith-based preparedness
• Conducting surveys or gathering feedback to improve our products and services

3.3 Site Operation and Improvement

• Analyzing how visitors use our Site to improve content and user experience
• Monitoring for security threats, abuse, or fraudulent activity
• Diagnosing and resolving technical problems
• Complying with applicable legal and regulatory requirements

3.4 Legal and Compliance

• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, or safety of The Strong Shield, our customers, or others
• Responding to lawful requests from government authorities or law enforcement

04 Cookies and Analytics

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, analyze traffic, and provide functionality. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (retained for a set period or until deleted).

4.2 Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly. These cannot be disabled without affecting core functionality.
• Analytics Cookies: Used to understand how visitors interact with our Site. This data is aggregate and non-personally identifying.
• Marketing/Tracking Cookies: May be used by third-party services such as ClickBank to track conversions from affiliate traffic. These are subject to the respective third party's cookie policies.

4.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to track and report website traffic. Google Analytics uses cookies to collect information about your use of the Site, which is transmitted to and stored by Google on servers in the United States.

Google may use this data to evaluate your use of the Site, compile reports on website activity, and provide other services relating to website activity and internet usage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

4.4 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our Site may not function properly. To learn how to manage cookies, please consult your browser's help documentation.

05 Third-Party Services

We work with a limited number of trusted third-party service providers who assist us in operating our website and conducting our business. These parties may have access to personal information only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.

5.1 ClickBank

ClickBank (owned and operated by Keynetics Inc. and Click Sales Inc.) is our payment processor and digital product marketplace. When you purchase a product, your transaction is handled through ClickBank's platform. ClickBank may collect and process your name, email address, and payment details in accordance with their own privacy policy. ClickBank also administers our 60-day money-back guarantee.

For details on ClickBank's data practices, please review their Privacy Policy at clickbank.com/privacy-policy.

5.2 Google Analytics

As described in Section 4.3, we use Google Analytics to understand site usage patterns. Google's use of data collected via our site is governed by Google's Privacy Policy (policies.google.com/privacy).

5.3 Email Service Provider

We use a third-party email service provider (ESP) to manage our subscriber list and send email communications. Your name and email address may be stored within this platform. Our ESP is contractually required to maintain the security and confidentiality of your information and to use it only to provide services to us.

5.4 Hosting and Infrastructure

Our website and any associated data may be hosted on third-party servers. These providers maintain industry-standard security practices and are not permitted to access or use your personal data beyond what is required to host our services.

06 Email Marketing and Communications

6.1 Opt-In Consent

We send marketing and informational emails only to individuals who have explicitly provided their consent by subscribing to our email list or completing a purchase (in which case your email address may be used for related communications). We do not send unsolicited commercial email (spam).

6.2 What You May Receive

Depending on your subscription preferences, you may receive emails containing:

• Biblical encouragement and devotional content related to preparedness
• Family preparedness tips, guides, and educational resources
• New product announcements and special offers
• Order confirmations and product delivery notifications
• Customer service responses and account-related messages

6.3 Unsubscribing

You may opt out of receiving marketing emails at any time by:

• Clicking the "Unsubscribe" link included at the bottom of every marketing email we send
• Contacting us directly at contact@thestrongshield.com with your unsubscribe request

Please allow up to 10 business days for your unsubscribe request to be fully processed. Even after unsubscribing from marketing communications, you may still receive transactional emails directly related to a purchase you have made.

6.4 CAN-SPAM Compliance

We comply with the CAN-SPAM Act. All commercial email messages we send include a valid physical mailing address, an honest subject line, clear identification as an advertisement where applicable, and a functioning opt-out mechanism that we honor promptly.

07 Data Security

We take the security of your personal information seriously and implement reasonable and industry-appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, use, disclosure, alteration, or destruction.

Our security measures include, but are not limited to:

• Secure Socket Layer (SSL) / TLS encryption for data transmitted to and from our Site
• Restricted access to personal data on a need-to-know basis
• Use of reputable, security-compliant third-party processors (such as ClickBank for payments)
• Regular review of our data collection, storage, and processing practices

08 Children's Privacy (COPPA)

The Strong Shield is intended for adults and families. Our Site, products, and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

We comply with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take prompt steps to delete that information from our records.

If you are a parent or guardian and you believe your child under age 13 has provided us with personal information, please contact us immediately at contact@thestrongshield.com so we can take appropriate action.

09 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are:

• Purchase Records: Retained for a minimum of seven (7) years for tax, accounting, and legal compliance purposes.
• Email Subscriber Data: Retained as long as you remain an active subscriber. Upon unsubscribe, your data is suppressed or deleted within a reasonable period, subject to the practices of our email service provider.
• Customer Support Correspondence: Retained for up to three (3) years to support future inquiries and improve our services.
• Analytics Data: Aggregate, anonymized analytics data may be retained indefinitely as it does not constitute personal information.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data disposal practices.

10 Your Privacy Rights

We respect your right to control your personal information. Depending on your location, you may have certain rights with respect to the personal data we hold about you, including:

10.1 Right to Access

You may request a copy of the personal information we hold about you. We will respond to reasonable access requests within 30 days.

10.2 Right to Correction

If any personal information we hold about you is inaccurate or incomplete, you may request that we correct it.

10.3 Right to Deletion

You may request that we delete personal information we hold about you. We will honor such requests where we are not required by law to retain the data. Note that some information may need to be retained for legal compliance, fraud prevention, or to complete outstanding transactions.

10.4 Right to Opt Out of Communications

You may unsubscribe from marketing emails at any time as described in Section 6.3.

10.5 California Residents (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to know whether personal information is disclosed and to whom, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights. To exercise these rights, please contact us at contact@thestrongshield.com.

10.6 How to Submit a Request

To exercise any of the rights described above, please contact us by email at contact@thestrongshield.com with the subject line "Privacy Request." We may need to verify your identity before processing your request. We will respond within 30 days of receiving a verifiable request.

11 External Links

Our Site may contain links to external websites, including affiliate product pages, ministry resources, and other third-party content. These links are provided for your convenience and information. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies or data collection activities.

We encourage you to review the privacy policies of any third-party website you visit before submitting personal information. The presence of a link on our Site does not constitute an endorsement of that site's privacy practices.

12 Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. In the case of significant changes, we may also provide a more prominent notice, such as an email notification to subscribers or a notice on our homepage.

Your continued use of the Site following the posting of changes to this Privacy Policy constitutes your acknowledgment and acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.